Complaints Handling & Dispute Resolution

Effective Complaint Management & Fair Dispute Resolution

At MV Properties, we take complaints and dispute resolution seriously, ensuring all issues are handled professionally, transparently, and in compliance with industry regulations. We provide structured complaint management services to landlords and tenants across East Anglia, helping to resolve concerns efficiently while maintaining positive relationships.

Our Complaints & Dispute Resolution Services Include:

  • Formal complaint handling procedures in line with industry best practices
  • Independent mediation and arbitration to resolve disputes fairly
  • Tenant and landlord dispute management to prevent escalation
  • Regulatory compliance to ensure all complaints are dealt with properly
  • Clear communication and resolution strategies for all involved parties

A well-managed complaint resolution process not only ensures compliance but also protects landlord-tenant relationships and minimises potential legal risks. Need help resolving a property-related dispute? Contact our team today.