Handling Client Money
Last Updated: Monday 31 March 2025
MV Properties is committed to handling client money responsibly and in compliance with relevant regulations. This procedure outlines how we manage client funds.
1. Client money account
All client money is held in a separate, designated client account with a UK-authorized bank. This ensures that client funds are protected and never mixed with business funds.
2. Handling and recording client money
All client funds are recorded accurately and promptly.
Payments from client accounts are made only for authorised purposes.
Receipts and payments are carefully tracked.
3. Reconciliation and audits
Client accounts are reconciled regularly to ensure accuracy.
Independent audits are conducted annually.
4. Client statements
We provide clients with regular statements detailing transactions and balances.
5. Handling discrepancies
Any discrepancies identified are investigated and resolved promptly.
6. Client money protection
We maintain appropriate insurance to protect client funds.
7. Contact us
If you have questions regarding our handling of client money, please contact us. Our contact details can be found on the footer of this page.